:Cry: This is a new help section where I will post solutions to common problems that hopefully will not be so common soon. As you may be aware the site went through a major upgrade and server change which has caused quite a few little problems. The 2 that have been identified as most frustrating are LOGGING IN and COMMENTING.
Lets address the first issue with the software that runs this site.It is called WordPress. What confuses a lot of people is that there are millions of blogs that are hosted by WordPress around the world that are HOSTED by WordPress.com, which I was until last week. To enable more features and more customisation I created and purchased the aussiecriminals.com.au domain and had to self host away from wordpress.com with their limited feature set but massive IT infrastructure.
To self host your site you have to go to wordpress.org. Now even though they are the same company, for whatever crazy reasons, the 2 clash with compatibility
I honestly would not of changed if I knew the problems it would create but we soldier on! Click below to see what they say the differences are between the 2.
17/07/12 LATEST UPDATE FROM WORDPRESS PLEASE CONTACT THEM DIRECT AS QUOTED HERE AND THEY WILL HELP YOU INDIVIDUALLY WITH LOGIN ISSUES ETC
Please have them contact us directly as requested before. We’d be happy to assist. As you’ve noticed from some of your other readers, a lot of this is learning to use a site that’s not at WordPress.com. There isn’t a magic fix for that–it’s simply not WordPress.com and they do need to learn. We’d be more than happy to help with that though. Simply direct them to the link at the bottom of the page and we will get back to them ASAP
SO CLICK HERE OR GO TO THE WEBSITE BELOW AND SCROLL TO THE BOTTOM
Automattic | WordPress.com
Ok if you read it then you have some idea of the confusion, we continue
SOLUTIONS FOR LOGIN ISSUES
1. Get a wordpress user name here That way you will always be able to access any blog you read and even one day start your very own, all for FREE just like I did a few years ago.The software is very good.
You will get your own profile HERE at Aussiecriminals that you can customise with details, your very own avatar or image, About Me, social media names etc. You can even have your own blog or links (with obvious restrictions)
2. Email Me and I will sign you up with your own nickname and email address to participate on my site
POSTS SHOWING OLD INFORMATION OR COMMENTS
The most common problem is your Browser is showing an older copy of the page you are looking at. Most modern browsers check regularly depending on your settings. Sometimes the CACHE which is a stored copy of pages from the internet gets slack and does not “Fetch” new data often enough. The site here updates but your Browser does not.
You can FORCE a REFRESH usually by pressing F5 or ctrl+F5 on a windows computer. I will find out what it is for a Mac etc and add it here. That forces your Browser to fetch the latest copy of the page.
Here is a more complete list of things that might help solve any problems
Some issues that you encounter with your WordPress.com blog or account can be solved by changing your browser settings, refreshing the page, or clearing the browser cache and cookies.
A force refresh or reload will cause the browser to re-check with the web server to make sure it has the latest copy of the web page you are viewing. Here are keyboard shortcuts for force refreshing your browser:
- Windows: Ctrl + F5
- Mac/Apple: Apple + R or Cmd + R
- Linux: F5
Clear Your Cache and Cookies
Each time you access a web page, your web browser stores a temporary copy of the files needed to display the web page to you. Those temporary files are called the browser cache. If your cache is not updating properly or if it’s stuck, you could be viewing an older version of some of the supporting files that run WordPress.com.
If you are experiencing problems displaying WordPress.com pages, clearing the browser cache is a good first step to try to resolve the issue. If that doesn’t help, you should also try clearing the browser cookies. Instructions for clearing cache and cookies are different for each browser and version. Google has outlined the steps for all major browsers:
Note: It is also possible for your Internet Service Provider to create a cache at the network level. This means that instead of viewing the WordPress.com web servers for some files, the ISP has created a cache to store files on their network to try to reduce bandwidth costs and also to make loading some web pages faster. If a network-side cache is causing you trouble, you most likely just need to wait for it to clear out on its own.
If you are still having trouble, here are a few more things you can try:
- Upgrade your browser and Flash Player to the latest version available.
- Make sure wordpress.com, wp.com and their subdomains (*wordpress.com / *.wp.com) are not blocked by your browser. This also applies to your firewall or anti-virus software settings if you have any.
- Try an alternate browser. If it works, then the issue is with the browser settings. Look for troubleshooting tips on your browser’s support documentation.
- Try an alternate computer in the same location. If another computer works, then the issue is computer settings on the first one.
- Try an alternate location that has a different Internet Service Provider. If it works, the issue is with your local network.
I will add to this list over the next day or 2, but as you know Im trying to fix everything at once. I hope this at least helps some of us who are having problems folks!